The photo of the product does not correspond to the one received, they send us the "shine" shampoo instead of the "intense repair" that appears in the photo of the product. The response from PROMOFARMA support is that it is the same product because it has the same EAN or product identifier. After several complaints and requests, the return and shipping costs are not taken care of and the support is only in writing, unclear and with no intention of solving the problem. We can only take it to the city council that has a complaints department or to the OCU. But I don't know if it is worth wasting so much time with this matter
Original A.
Duplo af plejende produkter, der er beregnet til daglig hygiejne af alle hårtyper. Indeholder en 250 ml shampoo, som hjælper med at rense håret i dybden og forebygger tørhed. Formuleret med aktive ingredienser, der respekterer hovedbundens naturlige flora, i kombination med blide rensemidler. Indeholder mandelolie, honning, oliven, Aloe vera, bomuldsmelasse, hvedeproteiner og saponaria. Indeholder en 150 ml plejende creme, der er fremstillet med et biologisk beskyttelsessystem af bomuld, oligosaccharider og arginin. Forstærket med æterisk bergamotolie, vanilje og rosmarininfusion.