Real users' opinions

“Not only did they make a mistake with the delivery, causing the corresponding inconvenience, but I was also left without any news about when I would receive the correct product.”

“Always fast and reliable!”

“Perfect order received within 24 hours.”

“The product arrived fine, but I had to wait from the day I ordered it on the 23rd until the 27th at 19:50 for it to arrive.”

“All very well.”

“They sent me a different product from the one I purchased, and when I ask about the exchange, they tell me they will refund my money because they don't have the other product. I check the website and they are still advertising it. Who are they trying to deceive? Me or potential buyers? And they offer me some points as "compensation" to buy with an advantage on their website. Buy from them again? No, thank you.”

“I checked the delivery date beforehand. It is delayed without any explanation and with the weekend in between. I had to go to a pharmacy to buy the medication because I needed it. If it is supposed to be delivered on Friday and you don't even mention the reason for the delay, you should not only apologise but also refund part of the money spent, because it is you who are failing to deliver. Offering a £5 discount on the next purchase is pointless, because if I am unhappy with the service, I am not going to shop on your website again. Who can assure me that you won't fail to meet delivery deadlines again? You should ensure that the courier delivers on the agreed dates. Had I known you weren't delivering on Friday, I would have purchased from another platform.”

“When you are shopping, a price is shown and then when you check the basket, it is different. Several pharmacies and you have to buy more to avoid shipping costs, each item is from a different pharmacy. I have tried to buy several times and have given up; I will not shop again.”

“Everything as it should be.”

“5*”

“Fast shipping and good prices”

“Good service”

“Speed, everything perfect and a nice touch to send samples to try. This is the second time I've bought and it won't be the last.”

“Everything is perfect.”

“The order has arrived in perfect condition and ahead of schedule.”

“A month after placing the order, I still haven't received anything. I contacted customer service, and they told me that the product has been delivered, which is completely untrue, as the tracking from the postal service shows it is still "in progress" because the pharmacy hasn't even dispatched it yet. Terrible service and worse customer care. I do not recommend it at all.”

“At the moment, I'm sleeping really well, I wake up less, and little by little I will see if my menopause symptoms decrease.”

“I ordered 7 bottles of gel 750ml and 1 oral spray for cough, which is a large order, and several of the bottles had opened, spilling gel all over the box and onto the other products. Additionally, they didn't include any complimentary items like other pharmacies do when I place large orders like this.”

“It has been very quick.”

“Excellent delivery, on time and to the correct location. Very efficient. The products received are just as they are on the website, well packaged and in excellent condition. To improve, they could include some samples of gifts for regular customers.”

“Very bad experience. The delivery took a week when it should have been the next day, and it also arrived in very poor condition with a broken product.”

“Good price, good contact, quick delivery.”

“Everything was quick and on time. Excellent.”

“Correos hasn't sent me the PIN to access the citypac, and it's taken me longer to receive the product.”

“Quick delivery without complications. Everything arrived in perfect condition as stated on the product page.”

“The order has taken more than 15 days to arrive at my collection point. A disaster!! This is not the first time. There is also no proper and effective customer service.”

“Excellent!!! And everything very quickly.”

“Smooth and quick management.”

“It has arrived early.”

“Very fast shipping and competitive prices.”