4.2/5
Based on 38,053 opinions
“I bought 4 jars of aliviolas and when I received the package there were only 3. I wrote to you and I'm still waiting for a response from customer service, and it's been more than 24 hours. It seems to me that the person preparing the orders is not very attentive. It's not just that what I bought and paid for hasn't arrived, but I also have to waste my time sorting out something I didn't cause. Thank you.”
“That's fine.”
“Speed”
“Very satisfied every time I buy. This is no exception.”
“Rigorous and punctual”
“The order has arrived safely and quickly.”
“Elegí un punto de recogida y tuve que ir a correos, más tiempo y distancia.”
“Very quick delivery. It arrived perfectly.”
“The delivery driver calls and leaves, failed delivery. This has only happened with you; when the house is large, the time from when the doorbell rings to when they arrive takes longer. A bit more than in a flat, the driver saves the time it takes to go up and down to the street. Very bad.”
“Speed, good prices and variety.”
“The delivery deadline has not been met.”
“Delivery not within the specified delivery date, significantly delayed. Very inconvenient for medications, etc. Customer service responded promptly and credited extra points. Nevertheless, the dispatch of the items was far too late and unacceptable.”
“Good price and fast service.”
“Unmatched service”
“Send what the client requests and resolve the issue immediately!!”
“Very fast shipping and excellent value for money.”
“Terrible service and incomplete order I bought 2 products and only received 1. I contacted the website's help service and they replied that my complaint had not been registered. A lamentable customer service. I had to resort to PayPal's resolution to get my money back because the store is not taking responsibility for its mistake. Then they reply and say they have no stock, but they were quick to charge for the product, right?”
“My order arrived incorrectly, wrong product. I have contacted customer support and nothing. Terrible.”
“I reported yesterday that my package arrived damaged, and I am waiting for a solution.”
“I don't know where the delivery point for my order is, nor did the courier company call me to ask if I was at home at the time of delivery.”
“Everything is fine, good products and fast shipping.”
“How easy everything has been. I don't have any complaints at all.”
“Order in perfect condition and on time for delivery.”
“The price and the speed and efficiency of the delivery and notifications.”
“Very happy, quick and professional. I will definitely repeat.”
“Quick, well packaged, and the transport staff are always friendly.”
“Hello. One of the packages arrived damaged by the transport company. Thank you.”
“Shipping speed”
“Good price, quick delivery.”
“I am delighted with the quality of the products, the offers, and the speed of delivery. The only downside is the shipping company (SEUR) you work with; at least in San Fernando where I live, they are very unprofessional, leaving the packages wherever they please, even when a specific point is indicated. Other than that, perfect!! Best regards.”
