Real users' opinions

“Very good and quick.”

“The delivery was delayed quite a bit and I wasn't informed about how much of a delay there would be.”

“Always on time and the selected product.”

“I have a pending package that was supposed to arrive on the 20th. I'm not satisfied with the 5 euros to use that expire in a month; that's typical of a loyalty programme, not for a delay that they can't justify. They should have provided the actual date before I made the purchase.”

“I am happy, very good service.”

“Speedy service and very well packaged.”

“Ease of transactions! More products on promotion.”

“Very quick and significant offers.”

“I was missing a product from my order, I submitted a complaint immediately and have only received generic, robotic responses. Not a real solution. Additionally, my order was delivered to a different collection point than the one I chose, without any notification or explanation.”

“everything in general”

“A very convenient way to buy pharmacy items.”

“The service has been as they indicated. All good.”

“I bought a tablet item and they sent me drops. I complained with an email and I'm still waiting for a response. I ordered it because I needed it and was in a hurry.”

“GOOD QUALITY, PRICE. THE ONLY COMPLAINT IS THE COURIER SERVICE (CORREOS), IT'S SLOW, IT TOOK 6 DAYS TO DELIVER AND THAT WAS TO A COLLECTION POINT.”

“The customer service is terrible. I called because my order shows that it has been delivered, which is not true. I was told that they would contact me as soon as they had any news, but two days have passed and I haven't heard anything. I wrote to the email address and have not received a response there either, the same with the courier. I am very disappointed with the service because I am not getting any information about the status of my order.”

“After receiving the order with one unit missing, instead of giving me the option to send me that unit or refund its amount, they unilaterally opted for the refund without asking which option I preferred. I would have preferred the shipment of the missing unit.”

“Speed, formality.”

“Good morning. This is the second time I have received the package open or in poor condition. Specifically, the package with the eye drops had the side flap open. It hasn't gone missing by chance. Please communicate this to the supplying pharmacy. Best regards.”

“Product box in poor condition. Cream cap open. As the bottle is opaque, I cannot confirm that it contains the full amount of product. A disaster.”

“All correct.”

“Quick”

“The package has arrived crushed and half open.”

“They have good offers, and the delivery is quick.”

“Easy page to buy from. Discount on one of the two products. Speed of delivery. I had it the next day.”

“All very easy and quick.”

“I have been a customer for many years. It works very well and is very reliable. On the downside, I would say that as it is a platform, you may have to pay two shipping fees if what you need comes from different pharmacies, and the products no longer have the best prices on the market; sometimes they are more expensive than on other digital platforms.”

“Very poor management in order delivery, delays and misinformation.”

“Variety of products and speed of delivery”

“The box of the Olistic pack has arrived broken. And one of the 3 inner boxes does not belong to the pack because it has a different identification code, which indicates that it has been tampered with. In short, a bad experience and I won't be buying here again.”

“Quick”