Real users' opinions

4.2/5

Overall rating

Based on 38,011 opinions

  • 2/5

    “The whole package was very good, the problem is with the transport company they use, they never bring it to your home, and when it’s supposed to be out for delivery, they say they take it to the office, but they don’t take it that day, they take it later. Also, if you go to the office, they tell you that you have to wait for them to find it, it’s a disaster with the post, honestly.”

    Tatiana S.
  • 5/5

    “Everything is perfect.”

    Jose M.
  • 3/5

    “One of the packages arrived correctly, but the other one did not. I reported an issue and I'm still waiting for it to be resolved a week later... No one has contacted me or anything.”

    Vanesa N.
  • 5/5

    “For the speed of delivery.”

    SANDRA F.
  • 1/5

    “Check the product against the order before sending. I understand that we can all make mistakes, but in a Parapharmacy, we need to be much more careful.”

    AMAIA O.
  • 5/5

    “Arrives quickly. I've never had any problems. Easy purchase and everything is clear.”

    Antonia S.
  • 4/5

    “Easy to buy and with fast shipping.”

    José M.
  • 5/5

    “I like the product, but in Alicante I requested it to be sent to a collection address and the post office didn't deliver it. I had to go to the post office after a wait and without knowing what was happening. Time was almost up, and the post office would have returned the product without notifying me that they wouldn't deliver it to the address I selected.”

    Ricardo M.
  • 3/5

    “It doesn't make sense that to qualify for free shipping, I have to select only one product; when choosing 2 different products, it interprets as 2 shipments.”

    JOSÉ L.
  • 1/5

    “Changing transport and delivery company, Correos is the worst there is, they say you're not at home when you are and that you should go and collect it.”

    Jorge M.
  • 5/5

    “Arrived on time and the products are great. Thank you.”

    Merce V.
  • 1/5

    “I bought a product and they sent me another one. It is still not resolved and I don't know if it will be. I won't be buying from this website again.”

    Cristina H.
  • 1/5

    “Will you send me the package?”

    Justa F.
  • 5/5

    “SPEED”

    MARIA A.
  • 5/5

    “Easy to buy, price and speed of delivery. Thank you very much!”

    María S.
  • 4/5

    “The order itself was fine, but it was delayed by a day and if it had been delayed another day, it wouldn't have arrived on time because I was going on a trip and was counting on it.”

    IVETA G.
  • 5/5

    “The speed and care with packaging.”

    Marisol A.
  • 5/5

    “The speed of receiving the package.”

    Miriam C.
  • 5/5

    “Speed and formality”

    CARMEN G.
  • 5/5

    “Good product, good service and good price.”

    Carlos M.
  • 2/5

    “I had to go and collect one of the orders from the Post Office, once because they came at a time when there was no one around (I mentioned the caretaker's hours at the time) and the second time, I have no idea why they couldn't deliver it. No one informed me.”

    Laia S.
  • 4/5

    “I've found what I was looking for!”

    ANGELA S.
  • 1/5

    “Despite having arranged delivery at Crealoo C/ Hedilla 39, they tell me they don't have any package, just as Promofarma informs me via email, while I also receive a notification from the post office. I mention this at Crealoo and they tell me they haven't worked with Correos Express for a long time. I ask for information from Promofarma, they say they will call me, but they don't. I wait a few days because a package was missing, and finally, they send me an email resolving my request (without having attended to me), and it is in this email where I finally get the code for the second package, which was delayed. Never again!!!”

    Marta P.
  • 5/5

    “Speed”

    Maria C.
  • 5/5

    “Good price with the discounts. Fast shipping and no issues.”

    Noemi V.
  • 5/5

    “Everything is perfect.”

    SANTIAGO P.
  • 5/5

    “Everything was perfect and very quick.”

    Juana M.
  • 4/5

    “they are very formal”

    Concepción S.
  • 5/5

    “Fast delivery and affordable.”

    Pia W.
  • 5/5

    “The price, so different from the usual pharmacies. The speed of delivery, too.”

    Joan C.