Real users' opinions

4.2/5

Overall rating

Based on 38,064 opinions

  • 5/5

    “PromoFarma works very well. The only thing you need to watch is that the marked prices correspond with the billing. Sometimes they are a bit different. Another thing is that it is very difficult to get in touch with you, both by email and by phone. It should be easier; for example, I have a problem with the address and there is no way to talk to you, and it's not due to a change.”

    Taller R.
  • 5/5

    “I liked that you have many products, good prices compared to others, the only negative is the shipping cost, too high.”

    esperanza R.
  • 5/5

    “Buen producto y paquete.”

    David G.
  • 5/5

    “It arrived quickly.”

    Maribel A.
  • 2/5

    “Very late delivery and poor quality.”

    José A.
  • 4/5

    “Poorly secured products in the package.”

    Monika P.
  • 1/5

    “I haven't received the order.”

    Sonia F.
  • 2/5

    “I think the products are fine, but the transport was very poor as the box arrived completely damaged and open, which makes me think that the goods may have been tampered with. I believe the price is high enough to expect certain quality standards to be met.”

    MARIA J.
  • 5/5

    “Fast, affordable delivery, inexpensive items.”

    Matthias P.
  • 5/5

    “Good service, quick delivery and good offers.”

    Enrique D.
  • 1/5

    “I was told my order would arrive in 48-72 hours, it has taken more than a week and half of it hasn't arrived.”

    Carmen L.
  • 5/5

    “Everything has gone great from customer service to the receipt of the product.”

    Jose F.
  • 5/5

    “Promptness and efficiency”

    Alicia S.
  • 1/5

    “I ordered an item and received another. I wrote as soon as I received it and I'm still waiting for a response.”

    Mónica C.
  • 5/5

    “Hola, me gustó mucho... sigan así, gracias.”

    Maria D.
  • 1/5

    “The Visuectoine drop box should contain 30 single doses, but this one only has 25. They should check the boxes before sending them out, to avoid thinking of something worse.”

    bartolome E.
  • 3/5

    “The information regarding the shipping, receipt, and collection was very poor. It was sent out of date, to a different location than indicated in the order, and after collecting it, I received another notice to collect it at the location specified in the order, a complete shambles.”

    Juan A.
  • 5/5

    “I liked that the five boxes of Lactibiane Tolerance have a long expiry date.”

    Encarnación P.
  • 4/5

    “Speed of delivery”

    Daniel G.
  • 3/5

    “The package ended up at a different address than the one requested.”

    ramon B.
  • 5/5

    “the variety of products and the speed of delivery”

    Ana M.
  • 1/5

    “I still haven't received my order. When I paid with Apple Pay, it took an address where I was during the summer. I wrote to you immediately asking you to change the address, and you told me it wasn't possible, which I find regrettable. So, I don't know where the package is or my money.”

    Maite S.
  • 4/5

    “The product arrives correctly, the delivery time could be improved but everything is fine.”

    Laura A.
  • 5/5

    “Speed”

    Jose L.
  • 4/5

    “Correct.”

    SALVADOR B.
  • 5/5

    “Fast delivery and good quality material.”

    jose M.
  • 5/5

    “The speed”

    Gema A.
  • 4/5

    “Do not pay shipping costs.”

    DOLORES P.
  • 5/5

    “Speed, professionalism and good prices.”

    María J.
  • 5/5

    “Easy to buy, arrives quickly, good deals.”

    Carmen V.