Real users' opinions

4.2/5

Overall rating

Based on 38,064 opinions

  • 5/5

    “Speed of delivery, and ease of finding what you are looking for.”

    Monica M.
  • 3/5

    “I placed the order on 29/09 and it arrived on 8 October, it also hasn't arrived at the indicated location. 10 days when they tell you about 5 days is doubling the waiting time.”

    Sonia B.
  • 5/5

    “The seriousness”

    Jose A.
  • 5/5

    “the correction and speed”

    alfonso L.
  • 4/5

    “Speed up the delivery.”

    Juan C.
  • 5/5

    “Everything was delivered quickly, as agreed.”

    Nicolaas B.
  • 4/5

    “It arrived safely, as expected.”

    Manuel F.
  • 5/5

    “Everything went perfectly. Highly recommended.”

    Anette S.
  • 5/5

    “The pills are really good, a bit expensive but.....everything else is fine.”

    Anastasia R.
  • 4/5

    “What I don't like is why the price changes when it reaches the basket.”

    Lidia S.
  • 3/5

    “The item does not match my order!”

    Winfried G.
  • 5/5

    “The information received regarding the delivery at all times.”

    RAQUEL R.
  • 1/5

    “The images on the website do not match what was sent.”

    jose M.
  • 5/5

    “everything absolutely perfect.”

    Josep L.
  • 5/5

    “The price and the speed of delivery.”

    Eva M.
  • 5/5

    “The best thing is the speed. I can't think of anything that could be done better.”

    Jesus M.
  • 5/5

    “My experience is very good. Everything arrives quickly and in perfect condition.”

    Victoria B.
  • 5/5

    “They were very quick to respond and I always find what I'm looking for.”

    Teresa S.
  • 5/5

    “Perfect as always.”

    Elvira S.
  • 2/5

    “I have been a customer for years and very well. For the last order, you sent a message about rescheduling the delivery. I have one pending delivery for today (I ordered it through Seur because I needed it this afternoon) and you have sent me an email about a delay of a few days. In this email, you mention a reward of 500 hours. So that would be two rewards now. The thing is that the order won't arrive with these holidays until... Thank you.”

    Germán G.
  • 5/5

    “Speed of delivery”

    Montse C.
  • 5/5

    “Good and fast.”

    Angel B.
  • 2/5

    “3 products, 3 deliveries on 3 different days.”

    Silvia G.
  • 5/5

    “Good price and fast shipping.”

    Iván L.
  • 4/5

    “They should have warned that one of the purchased products would be received a few days later. They should also send the invoice with the order without the customer having to request it.”

    MARIA T.
  • 5/5

    “I found it difficult to ask for it.”

    Dolores A.
  • 5/5

    “The service is great. Could you include some samples? Thank you.”

    Susana G.
  • 1/5

    “I bought 4 units of probiotics at €20.68 each, totalling €82.72, and the next day they were €14.95 each. I wrote to customer service to request compensation, and they haven't resolved it for me.”

    Lorenzo G.
  • 5/5

    “Easy to order, very quick delivery. The packaging, cardboard box, is far too large for the products. Needs reviewing. Need smaller options to save waste. And costs I imagine.”

    Elisabeth K.
  • 5/5

    “Very good price.”

    Miguel A.