Real users' opinions

“The order has been delivered to a different establishment than requested. Harm to me.”

“speed, good service”

“Fabulous offers - Everything very easy and very quick delivery.”

“I have received the package from the agency with both products broken. Therefore, I have bought something I cannot use because all the liquid in the bottles has been destroyed. They threw the package over the house without ringing the bell and broke the bottles. I have contacted Promofarma to inform them and I have not received any communication to resolve the issue; either to refund the money or to send the products again.”

“Excellent service with a small margin for improvement. What stands out most about this online pharmacy is its seriousness and speed in managing orders; it is a pleasure to shop when the service is so efficient. However, I believe the user experience could be improved by adjusting a couple of details: • Remove the maximum limit per item: Sometimes we need to purchase more units of the same product, and the current limit is an inconvenience. • Management of out-of-stock products: If an item is unavailable, it would be excellent to allow purchasing it anyway, accepting that delivery will take a little longer until it is received in stock, rather than not being able to add it to the basket. A great shopping option that would be perfect with these small changes!”

“I had to make a complaint to receive the order. It took more than 10 days to arrive. I was checking the shipment tracking and it was still in the city of origin.”

“The product was not what I had ordered.”

“Faster and more economical shipping”

“Very fast delivery / Original goods as purchased abroad.”

“perfect product and delivery speed”

“Ease of finding the desired product. Correct delivery, on time, in good condition.”

“A fast and very efficient service. The online purchase is made very easy.”

“The package arrived quickly and without any issues. Just to suggest something, perhaps including some samples of products related to the order would be nice, as it gives us the opportunity to try them and maybe make new purchases. But just to suggest something, overall very happy!”

“Great, I received the products quickly and well packaged. I will definitely purchase again, very good price.”

“I applied the cream you sent me today (which is the one I usually use), and my face started to itch. I checked the expiry date, and it is expired; it has been expired for 6 years. For safety reasons, it is not wise to use this cream. And it is not wise to sell it either. I need you to refund my money and take back the creams I purchased. I spent a lot of money for what I can afford, and as you can imagine, it took a significant effort. I feel let down and sad. Will you please refund my money?”

“They sent me the order in packages, Seur left one package in each locker.”

“Delivery quite fast.”

“The product is excellent and the delivery service is efficient.”

“Speed and good price.”

“Very good.”

“The speed of delivery and the protection of the medications. However, the shipping costs from France to here have seemed excessive to me.”

“Even with a foreign product, everything went smoothly.”

“Fast shipping, well packaged, products in perfect condition.”

“All good, thank you very much.”

“The order arrived a week later than expected.”

“The website is intuitive, and the deliveries are on time.”

“Ease and speed”

“The order has arrived quickly!”

“The order arrived in two parts on different days. To top it off, after picking up the order, I received another message saying that I have a pending delivery to collect.”

“Always products at competitive prices and with timely delivery. Easy tracking of the process.”