Real users' opinions

“Quick, unbeatable price.”

“All good.”

“Everything is very good.”

“Order correctly delivered within the specified time.”

“Everything is correct and well packaged without any bumps or damage to the package.”

“The seriousness”

“Very practical and good price.”

“The 50g refill jars of Isdin creams are not compatible with the original bottle. Very disappointed with the purchase, and I bought 2 jars.”

“You can find almost everything at a reasonable price and it's very convenient, everything gets delivered straight to your home.”

“Incomplete order. I replied to the email and haven't received a response.”

“Very good service. The products arrived before the indicated date.”

“The issue with the packages, this time I ordered 4 bottles and they arrived in 3 different packages, and to different locations, not to the pack point. In recent months, it has been taking longer than before and with these incidents. One of the products was Cetaphil with a dispenser (the image showed it like that) and it arrived without it.”

“What used to take 24 to 48 hours for the order now takes a week.”

“Two of the three products arrived very late. I had to claim one of them.”

“Find the product.”

“I liked the attention and speed in sending the product. I view the post office very positively as a courier service.”

“The purchase was trouble-free. Good website, good prices, straightforward. The problem was with the transport company. First, they said delivery failed (they didn't come). On the second day, as the deadline approached, I called the company and they told me they had tried for a second time (they didn't come either) (it's a home with an elderly person and a carer) and that they were returning the package. I made a complaint. An hour later, a delivery driver appeared and left the package. I DON'T UNDERSTAND... VERY POOR SERVICE.”

“I liked being able to collect it at a postal collection point, a hospital that has a wide collection schedule. I didn't like that they charge for shipping; initially, I ordered 2 different items and they charged me for 2 deliveries. I bought the second item from another online pharmacy that didn't charge for shipping.”

“Ease of making the purchase and the speed and efficient procedure for the delivery of the products. Everything was correct and on time. Additionally, it is not difficult to find the various products on the website.”

“The order was delayed and they compensated me with €5 credit. What could be improved is customer service; always talking to the AI is a bit frustrating.”

“Good experience, that's why I keep buying. I would like you to have a special section with a few products at super reduced prices.”

“The speed”

“Good price and good service.”

“I haven't had any difficulty, the order arrived quickly and with very friendly delivery staff.”

“The order arrived on time and in good condition, as always!”

“I received my order of capsules that I take for vertigo on 26/10, and to my surprise, the capsules expire on 11/26. Luckily, I only bought one box!”

“Everything is very correct.”

“Everything has been very easy to order and the delivery was very quick.”

“All good!”

“Very slow delivery and travelling with Citypaq is not cheap in terms of petrol.”