“Hello, good afternoon, I am very happy with the service provided and the speed of delivering my order, I also find the price very reasonable. Thank you very much.”
Real users' opinions
4.2/5
Overall rating
Based on 38,053 opinions
- 5/5
- 5/5
“Extremely happy with PROMOFARMA, the only "but" goes to the express courier that left the package at a different collection point than the one I marked.”
- 3/5
“I'm otherwise very satisfied, but this time 4 products were not properly sealed - the shower gel leaked out of the bottles into the package - what a shame - please be more careful when packing.”
- 5/5
“Well received in a timely manner.”
- 2/5
“I don't like that when I have chosen the products, they are split between two different pharmacies and I am charged shipping fees from both pharmacies. If I choose 40 euros worth of products, I don't understand why I am charged shipping fees twice for sending them from two different pharmacies.”
- 5/5
“No hablo español.”
- 5/5
“EASY AND QUICK”
- 5/5
“My purchase arrived super quickly. One thing you could improve is the packaging.”
- 5/5
“Ease of purchase, well packaged and dispatched.”
- 5/5
“I LIKE YOUR SERIOUSNESS IN DELIVERIES AND WEBSITE.”
- 1/5
“The shipment unfortunately arrived damaged. The eyeshadow was crumbled. It also had a very long journey from a small pharmacy in Spain, which I do not wish to hold accountable. I will try to use some of it still. However, it was my last purchase with you.”
- 4/5
“The price”
- 5/5
“Punctuality in delivery”
- 5/5
“Everything is perfect, product and distribution.”
- 5/5
“Speed”
- 3/5
“They have had a delay of four days.”
- 2/5
“They have taken a long time to deliver the products. They have delivered the wrong product. I have raised the issue and I still haven't received a response.”
- 5/5
“Fast delivery. Great product.”
- 2/5
“The delivery of the products with the post has been a disaster, two products delivered on different days to different places. I don't remember choosing delivery by post. If I had, I would have chosen a location closer to my home.”
- 1/5
“Very poor experience, the product arrived in a completely damaged box with holes in the sides, one of the four purchased products is missing, and two of them have damaged boxes. Very dissatisfied with the purchase.”
- 5/5
“Quick delivery, quality item.”
- 4/5
“Speed of delivery Could you improve the delivery fee?”
- 1/5
“Terrible customer service. Just because it's automated doesn't mean it understands the issue and provides solutions. There needs to be more focus on the customer and less on efficiency.”
- 5/5
“The fast delivery”
- 1/5
“Shipping costs are supposed to be included, but only to a collection point. After entering my address of interest, it turns out they leave it at the post office, which has no afternoon hours or weekend service, a pathetic service. Very disappointed, I don't think I'll buy again.”
- 5/5
“I received the products quite quickly. And also at good prices.”
- 5/5
“Everything has been perfect, the price great, the shipping fast. I will definitely buy again.”
- 5/5
“Speed of order delivery”
- 5/5
“all”
- 5/5
“Excellent service and international shipping.”