Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 5/5

    “Hello, good afternoon, I am very happy with the service provided and the speed of delivering my order, I also find the price very reasonable. Thank you very much.”

    Silvia P.
  • 5/5

    “Extremely happy with PROMOFARMA, the only "but" goes to the express courier that left the package at a different collection point than the one I marked.”

    DANIEL P.
  • 3/5

    “I'm otherwise very satisfied, but this time 4 products were not properly sealed - the shower gel leaked out of the bottles into the package - what a shame - please be more careful when packing.”

    Henriette A.
  • 5/5

    “Well received in a timely manner.”

    Belén P.
  • 2/5

    “I don't like that when I have chosen the products, they are split between two different pharmacies and I am charged shipping fees from both pharmacies. If I choose 40 euros worth of products, I don't understand why I am charged shipping fees twice for sending them from two different pharmacies.”

    Parra L.
  • 5/5

    “No hablo español.”

    Hans E.
  • 5/5

    “EASY AND QUICK”

    EMMA C.
  • 5/5

    “My purchase arrived super quickly. One thing you could improve is the packaging.”

    Isabel G.
  • 5/5

    “Ease of purchase, well packaged and dispatched.”

    Ruth T.
  • 5/5

    “I LIKE YOUR SERIOUSNESS IN DELIVERIES AND WEBSITE.”

    Concepcion A.
  • 1/5

    “The shipment unfortunately arrived damaged. The eyeshadow was crumbled. It also had a very long journey from a small pharmacy in Spain, which I do not wish to hold accountable. I will try to use some of it still. However, it was my last purchase with you.”

    Doris Z.
  • 4/5

    “The price”

    Elisenda O.
  • 5/5

    “Punctuality in delivery”

    Azucena P.
  • 5/5

    “Everything is perfect, product and distribution.”

    xelo C.
  • 5/5

    “Speed”

    CARMEN C.
  • 3/5

    “They have had a delay of four days.”

    Carmen M.
  • 2/5

    “They have taken a long time to deliver the products. They have delivered the wrong product. I have raised the issue and I still haven't received a response.”

    Fernando I.
  • 5/5

    “Fast delivery. Great product.”

    Mayra M.
  • 2/5

    “The delivery of the products with the post has been a disaster, two products delivered on different days to different places. I don't remember choosing delivery by post. If I had, I would have chosen a location closer to my home.”

    Araceli M.
  • 1/5

    “Very poor experience, the product arrived in a completely damaged box with holes in the sides, one of the four purchased products is missing, and two of them have damaged boxes. Very dissatisfied with the purchase.”

    Cristina R.
  • 5/5

    “Quick delivery, quality item.”

    jose B.
  • 4/5

    “Speed of delivery Could you improve the delivery fee?”

    Rebeca R.
  • 1/5

    “Terrible customer service. Just because it's automated doesn't mean it understands the issue and provides solutions. There needs to be more focus on the customer and less on efficiency.”

    Maria G.
  • 5/5

    “The fast delivery”

    Macarena F.
  • 1/5

    “Shipping costs are supposed to be included, but only to a collection point. After entering my address of interest, it turns out they leave it at the post office, which has no afternoon hours or weekend service, a pathetic service. Very disappointed, I don't think I'll buy again.”

    Francisco J.
  • 5/5

    “I received the products quite quickly. And also at good prices.”

    Maria C.
  • 5/5

    “Everything has been perfect, the price great, the shipping fast. I will definitely buy again.”

    Montse O.
  • 5/5

    “Speed of order delivery”

    Maria J.
  • 5/5

    “all”

    FILOMENA G.
  • 5/5

    “Excellent service and international shipping.”

    Guillermo S.