Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 5/5

    “Speed”

    CRISTINA L.
  • 3/5

    “I am happy with the service but I still miss some samples like other companies do. In the end, samples invite you to discover products. Other than that, impeccable.”

    Estefania G.
  • 5/5

    “Everything is very good.”

    francisco J.
  • 5/5

    “It is improving because now the deliveries are more careful; they send them better and faster.”

    Ricardo B.
  • 4/5

    “The purchase was fine. The delivery time was very long.”

    ANGUSTIAS L.
  • 4/5

    “Very good, but I can't redeem the points.”

    Kinca P.
  • 5/5

    “Speed and reliability”

    MARTA N.
  • 5/5

    “Order sent very quickly, all good.”

    Teresa S.
  • 5/5

    “It has been very easy to search for and purchase the products. I received them very quickly, well packaged, in perfect condition and without any issues.”

    Andrés M.
  • 5/5

    “Everything perfect and efficient.”

    Ana A.
  • 5/5

    “All the efficiency and speed... you can always count on promofarma, it never disappoints. Great in every aspect.”

    Maria D.
  • 5/5

    “The speed of delivery.”

    Elda G.
  • 5/5

    “There is everything at better prices.”

    Soledad G.
  • 4/5

    “Everything has been fine. Delivery on the agreed day and products in good condition.”

    Charo L.
  • 5/5

    “Everything is perfect, good price and good service. Until next time. Thank you.”

    Xavier G.
  • 3/5

    “Improve delivery First, they send me an email saying it has been left at a location I didn't choose, a 15-minute walk from my house. I go to collect it, and an hour later, I receive another email saying it was at the location I had chosen, next to my house.”

    Marga N.
  • 5/5

    “Great experience, very quick delivery in two days and everything perfect.”

    Felipe Ñ.
  • 4/5

    “Even though competitive prices act as a lure and there are others that are higher in the basket and they explain it on their own website, I still find that justification somewhat unconvincing. Ultimately, I have Promofarma alongside other online pharmacies as regular options for making purchases. I choose between them; I don't have a fixed one.”

    SUSANA D.
  • 5/5

    “Everything very quickly and well.”

    Susana G.
  • 5/5

    “Very happy with the delivery service and especially the variety of products (I always find what I need).”

    MARIA T.
  • 5/5

    “The price of the product and the fast shipping.”

    María A.
  • 1/5

    “The order tracking is terrible, and the AI chat is useless; in the end, it only allows you to send an email, and you can only find the customer service phone number on independent platforms.”

    Gabriel J.
  • 5/5

    “They are quick and easy to buy.”

    Gloria S.
  • 5/5

    “Fast shipping and good price.”

    Martyna F.
  • 5/5

    “Everything is great and the service is very quick.”

    Teresa C.
  • 5/5

    “Very fast shipping.”

    David R.
  • 5/5

    “The speed”

    Fernando S.
  • 5/5

    “Everything I ask for is great.”

    Lourdes G.
  • 5/5

    “The speed,”

    Luisa S.
  • 5/5

    “Order on time and everything correct.”

    Ana V.