Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 5/5

    “speed”

    JOSE G.
  • 1/5

    “I have bought 3 products and only 1 has arrived. I have made a complaint and they still haven't said anything to me... I have neither the products nor the money. Since it is their mistake, I believe they should at least respond to the complaint to show that they are working on resolving it. Thank you.”

    CRISTINA O.
  • 5/5

    “Everything went well. The package arrived on time.”

    Bledar P.
  • 1/5

    “Do not use emails.”

    Josep V.
  • 5/5

    “Well, quick delivery.”

    Francisco J.
  • 5/5

    “Everything is great.”

    Maria D.
  • 1/5

    “On Thursday, I bought two supplements valued at more than what you ask for a free service. But despite that, you provided the shipping option for Wednesday, and if I paid two euros, the shipping was confirmed for Monday. This has not been true; I paid, and you have not fulfilled it.”

    Maria C.
  • 2/5

    “Very poor delivery service, it took me fifteen days.”

    Maria O.
  • 5/5

    “Gives relief immediately, but takes time to fully heal the throat. But it's the best thing I've taken so far for my silent reflux.”

    Ingela J.
  • 5/5

    “Improve the customer service aspect regarding telephone access or prompt online response.”

    ÓSCAR M.
  • 5/5

    “Very Fast”

    Carmen P.
  • 5/5

    “The speed of delivery”

    Josep M.
  • 5/5

    “This time my order went very well.”

    Manuela M.
  • 3/5

    “I would improve the use of health points, after all, they are mine (because you gave them to me).”

    Mª J.
  • 5/5

    “Great”

    Francisco B.
  • 5/5

    “Very quick delivery.”

    Montserrat M.
  • 5/5

    “Easy process, but I don't quite understand how the 2% is calculated in VIP groups gencat because it doesn't match my calculation.”

    anna F.
  • 5/5

    “The system works perfectly and is fast.”

    Maria D.
  • 5/5

    “Quality products at a good price. Very fast delivery.”

    MARIA A.
  • 5/5

    “I have nothing to improve, in my case you are perfect.”

    montse C.
  • 5/5

    “As always..., I find what I'm looking for, good price, speed and punctuality.”

    Alexandra E.
  • 5/5

    “It's the second time I've ordered from Promofarma and it doesn't disappoint, a super fast delivery.”

    Claudia M.
  • 3/5

    “I placed the order for collection at a pick-up point and they didn't even notify me that it was there. I asked by chance and yes, it was there. They would have returned it if I hadn't thought to ask.”

    Mª I.
  • 5/5

    “Fast shipping”

    Amor M.
  • 5/5

    “Everything very quickly.”

    Vanessa B.
  • 5/5

    “I'm already repurchasing the Eucerin cream because I really like it, and here I've found the best price with super fast delivery.”

    Sylvia V.
  • 1/5

    “The post office didn't leave the package at the collection point and I had to go to the post office; Promofarma didn't provide a solution. And at the post office, they say it's a problem with Promofarma. 0 points.”

    Enrique M.
  • 5/5

    “I placed an order and it arrived super quickly. I recommend it.”

    Monica P.
  • 5/5

    “The order has arrived perfectly and on time, a day before the scheduled date.”

    Juan F.
  • 1/5

    “I buy the Omega 3 that I usually use and to my surprise, it tastes like fish. When I buy it at my usual pharmacy, it has no taste. Now I'm wondering if what I've received is a counterfeit and if I can use it.”

    Mónica V.