“Everything is easy and quick. I would like to find all the products I'm looking for; unfortunately, I have to search in more than one place.”
Real users' opinions
4.2/5
Overall rating
Based on 38,053 opinions
- 5/5
- 5/5
“Speed, convenience and price”
- 5/5
“All very well.”
- 2/5
“Lately, my packages are arriving late and damaged!”
- 5/5
“Everything is perfect.”
- 4/5
“Speed”
- 4/5
“I received my order very quickly and in perfect condition. Thank you!”
- 5/5
“The product”
- 5/5
“EXCELLENT”
- 5/5
“The package arrived on time.”
- 2/5
“The package was delivered late and damaged.”
- 4/5
“It arrived early, but I would have liked to be able to send it to a drop-off point and for them to have included a sample to try.”
- 4/5
“The speed”
- 5/5
“I always buy here. Good products, good prices and hassle-free shipping.”
- 4/5
“I liked how easy it was, the wide range of options (which could be improved), and the timely delivery. One thing that could be improved is the fact that some products are delivered in two shipments (in fact, in my case, I gave up on a product due to the double shipping and costs).”
- 1/5
“The order was delayed by more than two weeks, without knowing when it would arrive, really very poor, it's better to buy on another website where, even if they charge you a bit more, you receive the order when they say.”
- 2/5
“Significant delay in delivery.”
- 5/5
“Very serious people, I liked buying on your page.”
- 5/5
“Quick delivery and product in perfect condition.”
- 5/5
“Seriousness and speed in delivery. Everything is correct.”
- 1/5
“It would be good if you replied to the emails sent by the clients.”
- 1/5
“Provide more information and better customer service.”
- 1/5
“I bought a product from Promofarma and they sent me a different one. There's no way to get them to answer the phone, and they tell you to send an email and they will get back to you shortly. After sending several emails, I haven't heard from Promofarma... This is the last time I buy here. Folks, don't buy because the customer service is terrible afterwards.”
- 5/5
“Speed and price”
- 5/5
“The products are of first quality. The service is quick and provides timely information about the shipping process. Very satisfied.”
- 5/5
“The speed of delivery.”
- 3/5
“On this occasion, my order arrived very late and the status update didn't provide much insight either.”
- 5/5
“Speed and everything arrived well.”
- 5/5
“As always, the order arrived very quickly and in great condition.”
- 1/5
“I have been sent a different product to the one in the photo and with fewer ml without any notice.”