Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 1/5

    “I ordered 4 vanilla gels and they sent me 1 vanilla, 2 almond oil and another coconut. They sent whatever they wanted.”

    Victor M.
  • 3/5

    “In the deliveries”

    Eva R.
  • 4/5

    “I liked everything except that collecting packages from the post office is more complicated, as it is not nearby and sometimes you have to wait a long time in the queue.”

    Carmen G.
  • 1/5

    “Hello, I was supposed to receive an order last Wednesday and there’s been no news. I’m not at home this week.”

    Mercè S.
  • 5/5

    “The order arrived quickly and in good condition.”

    CRISTINA R.
  • 5/5

    “Shipping speed and customer service”

    Manuel C.
  • 5/5

    “Everything is perfect. Thank you.”

    CLAUDIO B.
  • 4/5

    “I don't understand why the prices go up when you select more than one product.”

    JOSE M.
  • 5/5

    “the delivery has been very quick”

    patricia T.
  • 5/5

    “It was the first time I used the website and I was quite sceptical. In the end, everything was fine: fast delivery as promised and perfect packaging. I would use it again.”

    Raúl J.
  • 1/5

    “I have received different products to those I ordered.”

    Ana G.
  • 5/5

    “I liked the speed of the delivery and the prices!”

    Eva M.
  • 1/5

    “The order got lost along the way, it didn't arrive at the collection point, and three days later it appeared in the post. I had to wait 45 minutes for it to be delivered, and to my surprise, when I got home, it wasn't what I ordered.”

    Jorge J.
  • 5/5

    “Everything in general”

    Santiago O.
  • 5/5

    “I quite liked the fact that the order arrived quickly and everything was quite good.”

    DIANA M.
  • 5/5

    “Easy page, it has everything I was looking for and they sent it quickly.”

    Inmaculada L.
  • 5/5

    “The truth is, the products and the deliveries are excellent. And the prices are unbeatable. Thank you very much.”

    AGUSTÍN P.
  • 1/5

    “Despite the good prices and products, I give it one star because the delivery service is the worst I have ever encountered. The courier made up that I wasn't home on the day they were supposed to deliver the package because they didn't have time to complete the route. On the second day, they didn't even attempt to deliver the package or come to my address; they left it at a pick-up point on some route of their choosing and in a different municipality to mine.”

    Miren I.
  • 5/5

    “Easy-to-use application. The order arrived quickly and in perfect condition. Good service.”

    María C.
  • 5/5

    “Fast delivery and competitive price.”

    Ramiro G.
  • 5/5

    “They are faster and better priced than in pharmacies.”

    Adoración D.
  • 5/5

    “It's easy to make the purchase. They provide good information.”

    Inés G.
  • 5/5

    “You find everything you need and options for brands with more economical and sustainable packaging. The points that translate into discounts are also a good reason to buy.”

    Celia B.
  • 5/5

    “I have bought several products at a very good price, unlike in other pharmacies.”

    Loli Z.
  • 2/5

    “My poor rating is due to the delay of the package. It said it would arrive on the 15th or 16th, and on the 17th I stayed at home waiting for the package because I was going on a trip on Sunday and I needed the drops. My surprise was that I received a call from a mobile number, I answered but no one spoke, and shortly after I received an email saying that I wasn't at home and that the order couldn't be delivered, which is untrue. Later, I received another email saying it had been left at a collection point. The hope has not been good.”

    Marian L.
  • 5/5

    “Great organisation.”

    Maria E.
  • 5/5

    “The price and the service.”

    Esther C.
  • 1/5

    “I placed an order and had a problem with the delivery driver (they delivered it to a location I hadn't specified). It turns out that place started renovations and I couldn't go to collect it. I sent an email and they didn't resolve it for me. In the end, I went one day and they kindly gave it to me, despite being closed for refurbishment.”

    MIGUEL D.
  • 5/5

    “I received everything I had ordered in a short time. The only thing is that they sent me two packages, and I would have preferred just one because I had to travel twice to collect them.”

    Montserrat E.
  • 1/5

    “I have placed an order of over 300 euros and I have not received four products from the order.”

    Salomé V.