Real users' opinions

“I was missing a product in the order placed, and the refund process has been quick and straightforward.”

“I was sent a product that does not match the photo on the website. I mentioned this, and their response was that the box had changed but the product was the same, which is not the case.”

“They have split the shipment into three parts, and it was not sent to the requested pickup point but was sent directly to Correos, which means three trips and long waiting times.”

“I have made 2 orders. One arrived on time, but I have been informed that the other is delayed, and the truth is that it is a medication I need.”

“Very good service and perfect product, it arrived in good condition and very quickly. I recommend it, thank you.”

“What is the exact order that I had placed. It has arrived on time.”

“For your Pak offer”

“They meet delivery times.”

“One of the two products arrived broken, which is not surprising considering the packaging it came in (a simple plastic).”

“Good promotions and fast shipping.”

“Perfect packaging”

“Speed and ease of purchase... The discount too!!”

“All good, although the package arrived a day later than expected.”

“I complained because they put a product with more grams and sent me a small one, and they haven't responded to me.”

“I haven't received the product in the image. I've received a completely different one, but they are already reviewing the case.”

“For the second consecutive time, one of the ordered products is not the one shown in the photo. I have to manage the return with the loss of time and money that this entails, as I need to go somewhere to have the return label printed.”

“It met my expectations and arrived at the agreed time.”

“PromoFarma very good. The transport very bad. It arrived a week late, after various complaints.”

“The order has arrived on time and in good condition. You can't ask for more.”

“It arrived very quickly and what a surprise that it came with a little gift. Besides the free shipping costs.”

“I only found this article here.”

“They are fast.”

“I only received one product and I wasn't notified or anything. And of course, I've been charged for both that I ordered.”

“The product is phenomenal, the problem is with the delivery company; they send messages saying they have been to the house and that is not true, then you have to go to the post office to collect the package. You pay for home delivery. Thank you.”

“Best prices and fast delivery”

“All very well.”

“Good prices and speed.”

“All good.”

“Efficient and punctual”

“The product and the delivery times are correct, but the issue is with sending it via post, as they usually only deliver in the morning, and if you're not there, which is almost always the case, they don't come back, even if you pay for home delivery. As a result, you have to go and collect it from the branch, and since there's never anyone there, you end up wasting more than half an hour waiting to pick it up.”