Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 1/5

    “I arrived late, two days later than promised.”

    Olga T.
  • 3/5

    “I found what I needed, but it has arrived late.”

    Verónica B.
  • 1/5

    “Choose a competent transport company. The package was not left where I indicated and which you even confirmed was the location. It was 150 metres from my home. They left it in another place, about 3 km away. ??????????”

    Francisco G.
  • 5/5

    “Good price. Satisfactory shipping options. The product is good.”

    Sonia A.
  • 3/5

    “Two of the products were clearly lost in a warehouse for years. And one wasn't even what I ordered; it was the super old version.”

    vanesa H.
  • 5/5

    “They always deliver.”

    Carme M.
  • 2/5

    “In the last order, the delay in delivery. No option for another delivery. In impost, etc etc Only post.”

    Ion A.
  • 5/5

    “Good service and seriousness.”

    José V.
  • 3/5

    “Delivery completed normally. On this occasion, I placed the order because all the products came from the same pharmacy and I wasn't charged for shipping.”

    Pilar S.
  • 5/5

    “I made my purchase and it took a while to arrive. Both PROMOFARMA and Seur contacted me to inform me and apologise, and it finally arrived earlier than expected after the delay and impeccable delivery from Seur. I am delighted with this marketplace; I always find great deals!”

    Tania D.
  • 5/5

    “The speed”

    Manuel T.
  • 1/5

    “The package was open and one unit of the products I bought was missing.”

    Maria P.
  • 5/5

    “All good!”

    Consuelo C.
  • 1/5

    “The order has not been delivered on time. My email shows it as delivered, but I am away and I don't know how or to whom it was delivered. I had to buy the probiotics at a pharmacy to start the treatment.”

    Olga R.
  • 5/5

    “Speed in supply and better price.”

    ANA G.
  • 5/5

    “Speed. Price. Efficiency.”

    MAITE S.
  • 4/5

    “Speed in the order and the detail of sending a free sample.”

    Nora N.
  • 3/5

    “The package was crushed inside and out, luckily it said Fragile. The delivery was quick.”

    Pedro J.
  • 5/5

    “Above all, the response in the form of super fast delivery.”

    francisco G.
  • 5/5

    “From the order to the delivery, everything was perfect.”

    Manuel S.
  • 3/5

    “Broken and damaged boxes, both for the products and the packaging.”

    ESTHER V.
  • 5/5

    “Variety, price, speed and good service, what more can you ask for?”

    Patrícia L.
  • 5/5

    “The perfect packaging The delivery was quick The tracking of the package was great”

    Ivonne S.
  • 1/5

    “I have been sent the wrong nail polish, instead of S11 I received S15.”

    Pilar M.
  • 5/5

    “Easy and quick”

    Ángeles F.
  • 1/5

    “My package hasn't arrived. It says it has been delivered, but nothing has arrived at my house. I demand a refund for the order.”

    Carlos M.
  • 5/5

    “Seriousness and commitment”

    Mireia G.
  • 4/5

    “Delivery in a timely manner.”

    Koldo I.
  • 5/5

    “Speed”

    NURIA N.
  • 2/5

    “There was a lack of coordination between Promofarma and Correos. They didn't send me the notification, and I didn't know that the package had arrived and how I could collect it. In the end, it was resolved, and I was able to collect it.”

    Cristina B.