Real users' opinions

“Everything is perfect.”

“The speed of serving the order.”

“This is the second time I receive the order late.”

“Ease of purchase, correct price, and speed of delivery.”

“The speed of delivery”

“Price and service”

“Everything was perfect and quick, I recommend it.”

“Fast service”

“I was sent the wrong products and they were left at a different collection point than the one I selected. Very unprofessional and lacking in security.”

“Price and the speed of delivery to my home.”

“When the date for the delivery of the order arrives, instead of the product, you receive a notice saying "the delivery has been rescheduled." On the day the shipment finally arrives, you are informed that the delivery will take place between 9 am and 9 pm. So, you have to stay at home all day waiting, and of course, it arrives at the last hour of the evening.”

“All good.”

“For me, everything has gone well from the beginning.”

“Very good prices. The package arrived very quickly and in perfect condition. They keep you updated with information to track the shipment at all times. 100% recommendable.”

“Quick and accurate service.”

“Fast delivery and in perfect condition. I will definitely repeat.”

“Everything has gone well.”

“fast shipping and good prices what you should improve is giving more discount coupons to customers for future purchases”

“The speed at which everything arrives, and all the products that I struggle to find, I find on Promofarma. I wouldn't say anything needs improving, but a sample would be nice.”

“They sent me the wrong order and haven't even replied.”

“It's easy, quick and safe. It always arrives on the specified date.”

“All good, although the order arrived in two packages, everything is perfect and on the estimated date. Thank you.”

“I don't think it's right that if you choose a product at a price, it changes at payment when selecting the 'best basket', sometimes by significant amounts (>€3). I also don't think it's fair that if you reach the threshold for free shipping with your purchase, if you have discounts (frequent purchases Health points), the threshold for shipping increases. In the last purchase, the delivery was not at the agreed location but in the neighbouring town.”

“The product arrives open and spilled.”

“The perfect order and on time. Thank you.”

“I received a product from someone else by mistake. I called, but it redirected me straight to writing an email. I wrote one and received an automatic response that had nothing to do with my email. I still have the product at home and I'm still waiting for someone to read my email and provide a solution. I wouldn't want to be in the shoes of the owner of this product who has already paid and hasn't received their goods, and I imagine they also can't contact the company to make a claim, as I have tried to do.”

“Speed and packaging”

“Fast delivery and well packaged.”

“Everything is perfect.”

“They have sent me the wrong item.”