Real users' opinions

4.2/5

Overall rating

Based on 38,053 opinions

  • 5/5

    “Everything was great, quick and good communication with the delivery. Thank you.”

    María O.
  • 5/5

    “Phenomenal”

    Juan F.
  • 2/5

    “Change courier company.”

    Emm L.
  • 5/5

    “Good service”

    victoria F.
  • 5/5

    “Speed”

    Irma C.
  • 5/5

    “The order is placed quickly and delivered without issues on the date.”

    Ascen O.
  • 4/5

    “Good”

    Antonia M.
  • 1/5

    “the item has arrived broken”

    maria D.
  • 3/5

    “Very slow delivery, it's too many days.”

    Paloma M.
  • 1/5

    “He pedido 5 unidades pero solo he recibido 2, sin reembolso.”

    Aymeric M.
  • 5/5

    “They are very formal.”

    Lorena P.
  • 5/5

    “Everything was perfect. Fast shipping and information on when the package was ready for collection.”

    Annemarie A.
  • 5/5

    “I liked everything. The product I bought seemed perfect to me, as did its price and the delivery time. I would suggest improving the accuracy of the information regarding delivery. I changed my working conditions for two days. Other than that, everything was perfect.”

    Montse B.
  • 5/5

    “Ensure punctuality in delivery. It was delayed by just one day (it wasn't that serious) and I think it was due to the delivery company.”

    Javier N.
  • 5/5

    “Ease and speed”

    María T.
  • 5/5

    “Seriousness”

    Maria R.
  • 5/5

    “Easy and quick”

    Jose L.
  • 1/5

    “You say that you give points for every purchase, but that's not true, as the links always give an error and never provide anything, no points at all. To me, that seems misleading.”

    CLARA E.
  • 1/5

    “Change carrier 10 days to collect the order.”

    Jose L.
  • 1/5

    “I have not received the order. Waiting for a solution that does not arrive.”

    Maria R.
  • 3/5

    “I have never had any problems before, but this last time I had issues with the delivery. It gave me the option to choose a collection point, which I selected. I received an email stating that the first package (it was coming in two different ones) had been delivered to the collection point I had chosen. When I went there, they told me they had nothing and that they don't work with the postal service... Two days later, I received another email saying that the second package had been delivered to the collection point. But that's not true; it was never delivered to the selected collection point. I had to go to the post office to ask, and they had both packages there. I don't understand why they allow you to select a collection point and then tell me it's there when it isn't true.”

    Jhana M.
  • 5/5

    “The speed”

    Montse N.
  • 1/5

    “Good prices but terrible shipping policy.”

    Ernesto G.
  • 1/5

    “FATAL, THEY SENT MY ORDERS TO A DIFFERENT COLLECTION POINT THAN REQUESTED, WHICH MEANT I HAD TO GO AND COLLECT THEM FROM A LOCATION THAT WAS REALLY FAR AWAY. FROM THE COLLECTION POINT, AFTER SPEAKING WITH THEM, THEY DO NOT HAVE ANY RECORD OF WHAT THEY TOLD ME ABOUT THE COURIER ATTEMPTING TO DELIVER IT TWICE AND NOT BEING ABLE TO. THIS HAS NEVER HAPPENED TO ME BEFORE, IT WOULD BE GOOD IF THEY CLARIFIED THIS WITH THE TRANSPORT AGENCY.”

    MARIA D.
  • 5/5

    “Facilitate when placing an order.”

    Carme S.
  • 3/5

    “I don't think it's right that they charge shipping fees for each product.”

    Margarita S.
  • 4/5

    “The order took a long time to arrive.”

    RUTH O.
  • 5/5

    “Perfect delivery at a good price.”

    Alfonso C.
  • 1/5

    “It took 12 days.”

    BLANCA P.
  • 5/5

    “Very fast shipping, product in perfect condition.”

    Carmen M.