Real users' opinions

“Quick and efficient attention”

“Some laboratories charge a lot for shipping.”

“From your side, correct, but from the carrier's side, horrible, two weeks waiting for the order, and lies upon lies, it's a dreadful agency.”

“All good.”

“I ordered some vitamins for my hair and they arrived in a few days, and I received follow-up emails. Collection was very easy and quick. All good.”

“Very quick delivery and very happy. I will definitely buy again on the website.”

“I haven't received the items. I've lodged a complaint and they've said they will speak to me, and I'm still waiting.”

“Speed of delivery”

“Everything is perfect.”

“Everything is correct. I don't see any aspect to improve.”

“Parece que tu mensaje está incompleto. ¿Podrías proporcionarme el texto que deseas traducir?”

“YOUR SPEED AND PERFECTION OF DELIVERY”

“Everything was perfect and very quick.”

“Alright. A bit expensive.”

“Fast shipping. I opened the product without checking the label, my mistake, and once opened I saw that it was not the same product I had purchased; it was similar but with a different concentration. As it was already opened, I couldn't return it and requested the difference since the one I received is of lower value. First, they told me that they had changed the labeling, but that the product is the same, and I sent them photos showing that this is not the case. They replied that they indeed confirmed the error, and days later they told me again about the labeling. In short, they are not going to refund the difference.”

“Well, everything is fine. The order has arrived on time and in good condition.”

“Everything has gone well and quickly.”

“Very good.”

“All good.”

“I think you should have a collection point to pick up the package… without having to wait to receive it at a specific time and day, as it arrived late.”

“Great offers and a wide variety of products. And a very fast service!”

“All”

“A product is missing, incomplete order.”

“I have not received the package. The post office not only lied by stating that they delivered the package on 15th October at 21:35, but they also forged my signature. I still have not received the package.”

“The information and the delivery”

“I liked the speed of delivery with perfect packaging.”

“As a customer, I ordered a Bioderma at the price for 500ml and received one of 250ml. I have complained and have not received a response. I will keep what has arrived but I won't be buying more, plus you reach the amount for it to be free and end up walking around because it always comes from two pharmacies, very poor service.”

“Delivery in the correct form and deadlines. Thank you for being there.”

“The order took 10 days.”

“Punctuality. Ease of collection.”