Real users' opinions

“It has all been as they said, very happy.”

“Good service and good prices.”

“I really like the page, with the product description, the information from an expert, and the reviews from other customers, as well as the recommendations for similar products. I would improve the shipping times, as there have been issues occurring quite frequently.”

“I have received the incomplete order and still, after three days and having provided everything they requested, I have not received a concrete response on how they are going to resolve the issue.”

“In my case, nothing. I already contacted you to claim the order that hadn't arrived and, as I explained, it was medication for pain that I needed, not just a whim. You replied that you were sorry and that you were glad to offer me a €5 discount in healthpoints for my next purchase. The worst experience in a first and last purchase.”

“Safety and speed.”

“Affordable prices and good service.”

“Price and delivery speed.”

“Very good, the only thing I don't like is that they send the products in excessively large boxes.”

“I bought an item through Promofarma. I received a different one. When I tried to contact someone to discuss what happened, I couldn't find any customer service phone number. I only found a form to fill out, which I did, attaching photos of my issue. Shortly after, I received an email asking me to attach photos (since I already did this through the form, why do it again?), I did it, sent it, and received a notification that it could not be sent. And that's where the (non-existent) communication ends. In 2 days, no human has contacted me.”

“Great prices and very fast delivery. Recommended.”

“Easy and safe. The only thing to highlight is that there should be more shipping options.”

“this delivery has been perfect.”

“A product is missing. I have made the request and have not received a response. I can only speak to an AI agent.”

“How quickly it arrived for me.”

“everything is perfect, products and shipping”

“The order arrived on time, without delay.”

“Shipping costs are too expensive. Generally speaking, it's cheaper to buy elsewhere due to the shipping fees.”

“The prices, there is always some offer.”

“The effectiveness, the price and the speed.”

“I have not received the purchased product.”

“Commitment to delivery and ease of acquiring products that are difficult to find in physical stores.”

“MUYRAPIDO”

“Fast, safe and reliable”

“All very well.”

“Speed of delivery”

“I like the offer and the prices. But the selection of products is neither easy nor convenient; they take you from one pharmacy to another and you end up with your order in different places. A lot of time is wasted.”

“The variety of products and the price are competitive. I don't quite understand the points system for purchases.”

“I am still waiting for a response to a complaint.”

“The order was supposed to arrive between 30th September and 1st October. It didn't arrive until 8th October, and I had to go and collect it from a post office that is quite a bit further away than the one I initially indicated.”