Real users' opinions

“Very quick the boyfriend and everything arrived perfect.”

“Everything on time and well informed.”

“A very good shopping experience, I found everything I was looking for and the delivery was very satisfactory.”

“Perfect everything and super quick.”

“Speed, efficiency in delivery”

“I will continue to buy due to the attentiveness and speed of receiving the orders.”

“It arrived super quickly and everything is perfect.”

“Very well, time and manner.”

“Speed and efficiency in the delivery of the requested products.”

“Everything has been fine. Good price and quick delivery.”

“The order took too long, I bought it on 8th October and it arrived on 13th October.”

“Agility and variety of products”

“This last purchase was terrible. I placed an order and received a completely different product. This has resulted in being without the product I needed for a month, and therefore, not being able to take it.”

“series and very accurate information”

“At the moment, I am very happy with your service. There were times in the past when I ordered certain products that came with a very close expiry date. But nowadays it seems to be resolved.”

“Purchase on the website very intuitive and efficient Timely delivery Very satisfied”

“The order was supposed to have arrived at a CityPack collection point, and as it was full, they took it to a post office without clear notice, which has cost me several days to locate the order and I had to travel quite a bit without certainty that I would find it at that post office.”

“The delivery was extremely fast and the product arrived in perfect condition. I still can't evaluate the product as I haven't used it yet.”

“I like everything about promofarma.”

“Please do not send orders with Correos Express. I received this order yesterday, very late and after having claimed it via email, in person at the post office, and by phone through the answering machine, as it is not possible to speak with humans, only an answering machine is available. It is not possible to change delivery times, communicate with the courier, or choose a collection point. Although it appears available in the app, the link they send does not offer that option. First, I couldn't find the order, then it was delivered to the wrong person, and eventually, it was delivered yesterday afternoon. It has been frustrating, and I have spent about 6 hours searching for the package. I would love to shop with you again, but I will NOT do so if the delivery company is Correos Express. Thank you very much.”

“And as always, a variety of products and quick delivery.”

“It has been quick and correct. To put a downside, I didn't know anything about the order since they sent me a confirmation email; I would check the page and nothing appeared. But the customer service was very good.”

“Speed”

“Very fast shipping and competitive prices.”

“At the end of the purchase, an advertisement from an undesirable company appears.”

“Everything has gone smoothly.”

“I always highly value the tracking of shipments, the packaging, and of course, that the purchased product arrives as expected. On this occasion, everything went perfectly, except for the packaging from PromoFarma Logistics, which arrived damaged, and I feared that some of the products might have been damaged, but that was not the case.”

“Efficient delivery, the box is unnecessary in that aspect; a bag should be used instead to generate less waste.”

“Speed of service”

“I placed an order for two products; one has arrived, but the other is supposed to have arrived as well. However, the other product did not arrive at my address. I don't know if it was delivered to someone else, and I still haven't received a response about whether they will send me the product again, refund my money, or what will happen. So if they don't resolve the issue, I don't think I will shop with them again. On top of that, you can't communicate with them by phone, only by email.”